Schedule Viewings Through Hoydoon

When arranging a property viewing, always communicate through Hoydoon’s built-in messaging system or verified contact channels. This helps protect your privacy and ensures that all interactions remain secure and traceable. Avoid sharing your personal phone number, email, or social media details until you've had a chance to verify the legitimacy of the listing and feel comfortable with the person you're speaking to.

Before heading out, be sure to confirm all the details of the visit—double-check the exact property address, the scheduled time, and the full name of the person you’ll be meeting. Clear, accurate information helps avoid confusion and ensures a smooth, safe experience.

Let Someone Know Your Plans 

Before heading out to a property viewing, inform a friend or family member about your plans. Share the property address, the time of the appointment, and the name of the person you’ll be meeting. This simple step adds an extra layer of safety, as someone will know your whereabouts.

Before your viewing, let a friend or family member know where you’re going, who you’re meeting, and when you plan to return. Share the property address and contact details of the agent or seller, and consider turning on location sharing for added peace of mind.

Bring a Friend or Family Member 

Whenever possible, attend property viewings with a trusted friend or family member. Not only does having someone with you enhance your safety, but it also gives you a second perspective on the property.

An extra set of eyes can help you spot details you might miss—whether it's something about the condition of the home, the neighborhood, or the overall feel of the place. Plus, having someone there adds an extra layer of security and peace of mind during the visit.

Arrive During Daylight  

Whenever possible, schedule property viewings during daylight hours. It’s not only safer, but it also gives you a clearer view of the property's condition and a better sense of the neighborhood

Take a few moments to observe the surrounding area—look for nearby services like shops, schools, or public transport, and pay attention to the overall environment and safety. A good neighborhood is just as important as the property itself.

Trust Your Instincts  

If something doesn’t feel right during a viewing, don’t hesitate to leave—your safety comes first. If you notice any suspicious or inappropriate behavior, report it immediately through Hoydoon’s Help Center or the in-app Support feature.

Keep Personal Belongings Secure

When heading to a property viewing, bring only what you really need—such as your phone, a valid ID, and a notepad or app to jot down details. Avoid carrying large bags or valuables.

Keep your belongings close and within sight at all times to prevent loss or distraction. Staying light and organized not only helps you focus on the viewing but also adds an extra layer of security.

Don’t Make On-the-Spot Payments•

Avoid making any cash payments—especially during your first visit. Whether it’s a deposit, rent, or any other transaction, always use secure and traceable payment methods recommended by Hoydoon. This protects you from potential fraud and creates a clear record of your payment.

Also, never feel rushed to sign a lease or contract. Take the time to carefully review all the terms and conditions. If anything is unclear, ask questions or seek advice before agreeing. Your comfort and understanding are essential before committing to any deal.

Check for Safety Features

As you tour the property, pay attention to basic safety elements like working door and window locks, smoke detectors, and secure entry points. These small details can make a big difference in your peace of mind and long-term comfort.

Don’t hesitate to ask the agent or owner about safety features, recent repairs, or upgrades. It’s important to know the property is not only a good fit but also safe and well-maintained.

Covid-19 & Health Precautions

If you're feeling unwell, it's okay to reschedule your visit. For added protection—especially in shared or busy properties—bring hand sanitizer and consider wearing a mask. If at any point you feel unsafe during a viewing, leave immediately, contact someone you trust, and report the situation to Hoydoon Support through the app or Help Center. Your well-being is our priority.

Need Help?

If you notice anything suspicious or have concerns during your property search, reach out to Hoydoon Support through the Help Center on our website or the Support section in the app. Your safety is always our top priority. Explore with confidence—Hoydoon is here to support you every step of the way.